Atlassian has ANNOUNCED THAT YOU WILL NO LONGER BE ABLE TO UPGRADE OR DOWNGRADE USER TIERS FOR SERVER PRODUCTS OR APPS after February 15th 2022
After this date, changing user tiers will only be available by moving to either Cloud or Data Center. This announcement has surprised many Atlassian users who were planning on running their Server instance until the end of support in 2024. This has created an issue for organisations approaching their current license timer limit and is forcing users to consider spending additional, unplanned budget to ensure they have room for potential future growth in order to not be in a position where a rushed migration is needed.
Accxia's INteligent User Management Solution can help solve this issue.
Intelligent User Management (IUM) allows you to implement a concurrent license model, also known as floating licensing. This means that a limited number of licenses can be shared by a larger number of users. Removing the need to upgrade your user tier. In most cases we are able to reduce the license tier and all 3rd party apps running on your instance, potentially saving you thousands in license costs.
IUM is compatible with Server and Data Center deployments of Jira, Confluence, Bitbucket and Jira Service Management. For a more in-depth summary of how IUM works read our What is Intelligent User Management blog or read a case study on how IUM saved an organisation $300k on licensing costs.